I was initially hesitant about integrating AI into our practice, worried it may compromise our personalized touch and increase administrative burden. But partnering with MSO.AI has proven my fears wrong. AI has optimized our medical billing and collections, streamlining scheduling and communication processes. The AI-driven patient concierge is a game-changer, offering 24/7 support in multiple languages and eliminating cultural and linguistic barriers. This has allowed us to connect with our patients on a deeper level and deliver truly personalized care. Thanks to MSO.AI, we can operate more efficiently and focus on what truly matters - our patients.
James Maciel, MD, MPH: Chief Medical Officer & Woundologist at Omni Wound Physicians